Warranties

Most products we sell are covered by a warranty. If you think your product suffers from a manufacturing defect, please contact our warranty department with the form below. Our warranty department operates from 10 to 5, Monday through Friday. We typically reach back within 24h. If you're in town, you can drop by our store to open a warranty claim. Please refer to aforementioned operating hours.

All decisions regarding warranties are taken by the distributor/manufacturer. D-Structure facilitates the communication between the customer and the manufacturer. Warranty claims are resolved pretty quickly most of the time but you should allow time for warranty claims as it can take several weeks to process in the peak of winter. Those delays are NOT D-Structure's fault. Please be polite with our staff, we're here to help.

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